The first call. For almost anything.
📍 Category: Housing & Homelessness (and nearly everything else)
211 LA is Los Angeles County’s largest information and referral service, connecting residents to nearly everything: housing, food, mental health, substance abuse support, domestic violence resources, legal aid, and public benefits. If you don’t know where to start, this is where you start.
✅ What They Offer
211 LA maintains a database of over 49,000 programs and services across LA County, continuously updated. Trained Community Resource Advisors listen to what’s actually going on and connect you directly to the right program, whether that’s emergency shelter, a food pantry, help with a utility bill, or a mental health provider who takes your insurance.
👥 Who It’s For
Anyone in LA County • All Income Levels • All Languages and Cultural Backgrounds
💰 Cost: Free
⏱️ Response Time: Immediate, live 24/7
🗣️ Languages: English, Spanish, and more than 140 other languages via live interpretation
🕐 Hours: 24 hours a day, 7 days a week, every day of the year
📞 Phone: Dial 2-1-1 (within LA County), or (800) 339-6993 from outside the county. TTY/hearing-impaired: dial 7-1-1 and ask for 2-1-1, or (800) 660-4026
📍 Address: Countywide phone and online service, no single physical location to visit
🌐 Website: www.211la.org
✉️ Email: Contact through website chat or phone
💬 Insider Tip
211 LA has been operating since 1981, over 45 years of service and 29 million calls answered. This isn’t a hotline that might pick up, it’s one of the largest referral networks in the country, and it’s free no matter what you’re calling about. If one option they give you doesn’t work out, call back, they have thousands of alternatives in their database.
📊 Did You Know?
211 LA serves approximately 500,000 individuals and families across LA County every single year, and their resource database covers over 49,000 different programs and services, one of the largest referral networks of its kind in the nation.
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